Jamsetji Nusserwanji Tata, the founder of the biggest conglomerate in India, the Tata Group, and an industrialist, built the first heritage, five-star, one-of-a-kind hotel when he was denied entry to a hotel reserved for Europeans. Things only rich people can pull off.
The Taj Mahal Hotel, located in Mumbai, just opposite the Gateway of India is a part of the Tata Groups’s, Taj Hotels Palaces Resort which has 99 branches, 83 being in India and the rest in places like the Maldives, Malaysia, South Africa, UK, and the US.
Now let’s get into the exciting story that assisted in materializing this magnificence. The seed of this luxurious hotel was planted when Jamshetji Tata, along with a British friend, went to one of the then finest hotels in Bombay, Watson’s hotel. Apparently, there was a board in front of the hotel that read “Dogs and Indians are not allowed”. That kindled the fire inside of him.
An additional wing of the hotel, the Taj Mahal Tower was opened in 1973.
Another thing that most people wouldn’t know is that, during the First World War, this hotel was converted into a hospital with 600 beds.
And of course, the 26/11 Mumbai attacks in 2008, how can one forget that. It was reopened after restoration on 15th August 2010, with grander and new hotel services.
In the 118 years of its life, there were times in the early years when it was difficult to sustain the operating activities because of the negligible profits. The Tata group showed how it is done and Taj hotels continue to earn thousands of crores of revenue.